Privacy Policy
Learn more about how we collect, use, and protect your personal information when you use our financial planning services.
We are committed to protecting your privacy and handling your personal data responsibly in accordance with Malaysian privacy laws and international best practices.
Information We Collect
Personal Information
We collect information you provide directly, such as your name, contact details, financial goals, and information shared during consultations to provide personalized guidance.
Usage and Technical Data
We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and session duration.
How We Use Your Information
We use your personal information for several specific purposes related to providing and improving our financial planning services.
- Providing personalized financial consultations and guidance
- Communicating about your account, appointments, and service updates
- Improving our services based on user feedback and behavior patterns
- Complying with legal obligations and protecting against fraud
Legal Basis for Processing
Under Malaysian privacy laws, we process your personal data based on the following legal grounds.
Primary Legal Basis: We process your data based on your consent and our legitimate business interest in providing financial planning services
When We Share Information
We limit data sharing to specific circumstances necessary for service delivery and legal compliance.
- With trusted service providers who assist in delivering our services
- When required by Malaysian law or legal process
- To protect our rights and prevent fraud or illegal activity
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
Your Privacy Rights
Under Malaysian privacy laws, you have several rights regarding your personal information.
- Request access to your personal data and information about how we process it
- Request correction of inaccurate or incomplete personal data
- Request deletion of your personal data in certain circumstances
- Request a copy of your data in a commonly used format
- Object to certain types of processing of your personal data
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your website experience and provide personalized content.
Cookie Policy: View our detailed cookie policy
Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Client consultation records are typically retained for 7 years after service completion.
Children's Privacy
Our services are intended for adults who can make independent financial decisions. We do not knowingly collect personal information from individuals under 18 years of age.
18+ only
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Material changes will be communicated to active subscribers via email or website notification.
Contact Us About Cookies
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us using the information below.
Email Address: info@mythoriazen.com
Phone Number: +60 3 6144 5902
Business Address: Level 12, Menara Darussalam, Jalan Wong Ah Jang, Kota Kinabalu, Sabah
Last Updated: August 1, 2025